Available courses

The Future of Sustainable Hospitality
Sustainable Tourism - An introduction

The Future of Sustainable Hospitality

This course explores the future of sustainable hotels, where you can learn from the two of the best sustainable hotels in the world and can develop your own plan towards more sustainability. The course first deals with a kick-starting sustainable in hotels by looking at the meaning and importance of sustainability in hotels. It is further pointed out how to generate commitment and establish a ‘sustainability’ or ‘green’ team in a hotel. You get introduced into a sustainability management plan. In addition, the module dives deeper into the management of key resources, namely water, energy and waste. 
The course completes with the topic of stakeholder involvement and the communication of sustainability. 

It will take you about 1x hour to complete this course and you will earn an open badge once you complete the course and pass the assessment.

Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will understand the importance of sustainability for hotel operations 
  • You will learn how to generate commitment throughout the hotel and create a sustainability team
  • You will be able to develop a sustainability management plan and sustainability policy
Keywords: Sustainability, tourism, management


CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 15.12.2023
You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

Introduction to Green & Clean Tourism
Sustainable Tourism - An introduction

Introduction to Green & Clean Tourism

This self-paced course will help you understand what Green & Clean Tourism means. You will find out which negative effects tourism can have on the environment and the host communities and which measures you can implement to enable green and clean practices in your tourism business.

It will take you about 1x hour to complete this course and you will earn an open badge once you complete the course and pass the assessment.

Enjoy!


WHO IS THIS COURSE FOR?

The course is intended for anyone working in the tourism and hospitality sector and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will learn how to define green & clean tourism
  • You will know how to design and apply sustainable processes to the workplace
  • You will be able to implement green & clean process in your business
  • You will be enabled to train your staff, colleagues and community
Keywords: Sustainability, tourism, management


CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 31.10.2023
You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

Energy Efficency in Hospitality
Environmental Dimension

Energy Efficency in Hospitality

In this self-paced course, senior managers in the tourism sector will explore energy management's significance, particularly in hotel operations. It highlights the direct link between energy consumption and carbon emissions, emphasizing stakeholder commitment to effective practices. The module also covers assessing energy usage in hotel infrastructures and implementing measures for enhanced efficiency. 

The course will take you about 1 hour and you will earn a badge once you complete it and pass the assessment. 

Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will understand why energy matters for hotel businesses
  • You will be able to analyse the impacts associated with using energy
  • You will learn how to calculate the energy consumption at your hotel
  • You will be able to implement energy efficiency measures at your hotel
Keywords: Sustainability, tourism, management, energy efficiency


CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 31.03.2023

You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

Water Management in Hospitality
Environmental Dimension

Water Management in Hospitality

This course offers comprehensive insights into the intricate connection between global water security and the tourism industry. Participants will gain a deeper understanding of how tourism activities impact water resources worldwide. Moreover, the course equips learners with the necessary tools to effectively examine and manage water consumption within their hotel operations. Participants will learn to identify direct and indirect water consumption in hotels, enabling them to implement measures for conservation.

The course will take you about 1 hour and you will earn a badge once you complete it and pass the assessment. 

Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will be able to identify the connection between worldwide water security and tourism
  • You will learn how to examine and manage water consumption in your hotel
  • You will understand how to engage staff and customers in contributing to water saving
Keywords: Sustainability, tourism, management


CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 30.11.2023

You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

Sustainable Food Management in Hospitality
Environmental Dimension

Sustainable Food Management in Hospitality

In this self-paced course participants will embark on a comprehensive journey to understand the significance of sustainable food management within hotel operations. Participants will learn to articulate the importance and advantages of offering sustainable food options and implementing effective food waste management strategies within their hotels. Additionally, they will acquire essential skills in identifying and applying food waste reduction measures, aligning their hotel's operations with global sustainability goals while minimizing environmental impact. 

The course will take you about 1 hour and you will earn a badge once you complete it and pass the assessment. 

Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will be able to explain the importance and benefits of a sustainable food offer and an effective food waste management in your hotel
  • You will learn how to create an own sustainable food offer in your hotel
  • You will get to know how to apply food waste reduction measures in your hotel
  • You will understand how to assess your hotel's performance in this topic
Keywords: Sustainability, tourism, management, sustainable food


CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 31.03.2023

You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

Waste Management & Circular Economy in Hospitality
Environmental Dimension

Waste Management & Circular Economy in Hospitality

In this self-paced course participants will delve into the world of waste management, gaining important knowledge and skills to develop comprehensive waste management plans for their establishments. Throughout the course, participants will explore the benefits of implementing an effective waste management system, including cost savings, environmental conservation, and fostering a circular economy mindset. Moreover, they will learn about practical techniques for identifying their hotel's waste volume, enabling them to conduct accurate strategies for waste reduction and diversion. 

The course will take you about 1 hour and you will earn a badge once you complete it and pass the assessment.

Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will be able to explain the benefits of an effective waste management and the concept of circular economy
  • You will learn to identify your hotel's waste volume
  • You will understand how to implement an effective waste reduction & management process, to assess your hotel's performance in waste management
Keywords: Sustainability, tourism, management, waste management,


CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 31.10.2023

You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

Decent Work Conditions in Tourism
Socio-Cultural Dimension

Decent Work Conditions in Tourism

In this self-paced course, you'll explore the concept of 'decent work' in the realm of tourism. You'll discover why it's essential, what makes a workplace better, how to make your business more appealing to potential employees, and the strategies for improving communication. The course takes about 1x hour and you will earn a badge once you complete it and pass the assessment. Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will learn why decent work matters for your tourism business
  • You will learn about the dimensions of decent work
  • You will learn to evaluate your tourism business in order to improve your work environment
  • You will learn about mechanisms to make your business more appealing to staff
  • You will learn about how to improve communication channels in your business
Keywords: Decent work, Tourism management, Workplace enhancement

CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 31.03.2023
You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

Women's Rights & Gender Equality in Tourism
Socio-Cultural Dimension

Women's Rights & Gender Equality in Tourism

This self-paced course will help you explore the key issues related to women’s rights and gender equality in tourism. Women are strongly represented in the tourism labour market. However, many women are employed in low-paid services. This is neither good for the women employed, nor is it an advantage for the company. With this course you will explore real stories of four women who have gained quality of life through improved working conditions and thus helped the company they are working for to be more successful. 

The course will take you about 1 hour and you will earn a badge once you complete it and pass the assessment.

Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  • You will learn how to explain the key issues related to women’s rights and gender equality in tourism
  • You will learn how to identify potential negative impacts of tourism on women’s rights and what you can do about it
Keywords: Gender equality, Women in tourism, Workplace improvement

CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 31.03.2023

Community Involvement in Tourism
Socio-Cultural Dimension

Community Involvement in Tourism

In this self-paced course, senior managers in tourism will learn to integrate local communities into their tourism business. The course takes about and you will earn a badge once you complete it and pass the assessment. Enjoy!

WHO IS THIS COURSE FOR?

The course is intended for tourism professionals in management positions, and anyone interested in the topic.

WHAT WILL YOU LEARN? 

  •  You will learn how to understand what it takes to involve local communities in tourism businesses
  • You will learn how to identify the stakeholders in community involvement in tourism
  •  You will learn how to integrate local communities into your daily business activities
  • You will learn how to articulate why investing in local community linkages creates a win-win situation for locals and businesses
Keywords: Sustainability, tourism, management

CERTIFICATE 

The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

FURTHER INFORMATION 

  • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
  • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
  • Content License: CC BY-SA 4.0
  • Course Publication Date: 31.03.2023
You might also find these courses on atingi useful:
 This course is part of the learning pathway "Implementation of Sustainable Tourism Practices" which further includes the following modules:

How to become an Electrician
A Career in Tourism Destinations

How to become an Electrician

In this self-study course, you will get an overview of the job of an electrician. Through personal insights from electricians and their employers, information on job-relevant skills and technical knowledge, this course offers you a unique glimpse into what it takes to be an electrician. The course was developed in cooperation with the Siemens Stiftung. Start the self-paced course by clicking on the module below. Enjoy!

WHO IS THIS COURSE FOR?

Anyone who is looking for vocational education advice and interested in becoming an electrician.

WHAT WILL YOU LEARN? 

  • gain relevant knowledge about science, technology, engineering, and mathematics (STEM) with interactive elements;
  • get personal insights from electricians working in leading African companies and their bosses;
  • how to solve problems in the relevant field creatively.

    HOW MUCH TIME DO YOU NEED TO INVEST? 

    About 90 minutes

    CERTIFICATE 

    The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

    FURTHER INFORMATION 

    • Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Siemensstiftung and common sense - eLearning & training consultants GmbH. For developer information compare course imprint. 
    • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
    • Content License: CC BY-SA 4.0
    • Course Publication Date: 31.03.2023

    Soft Skills for Tourism Business
    A Career in Tourism Destinations

    Soft Skills for Tourism Business

    This self-paced course will help you to explore different soft skills which include interpersonal skills as well as personal characteristics. You will find out how they can help you interact and work with other people. You will discover a wide range of skills that are required to be successful in the tourism and hospitality sector, from teamwork and time management to empathy and communication. You will also explore real stories of young people and solve practical tasks. Enjoy!

    WHO IS THIS COURSE FOR?

    The course is intended for anyone working in the tourism and hospitality sector and anyone interested in the topic.

    WHAT WILL YOU LEARN? 

    • You will learn 10 essential soft skills and their relevance in the tourism industry for business success
    • You will get information on soft skills regarding problem solving, task management and communication through cultural awareness and sensitivity 
    • You will learn the process required for application of each of these skills
    • You will practice these soft skills via various activities and scenarios to prepare you better
    Keywords: Sustainability, tourism, management

      HOW MUCH TIME DO YOU NEED TO INVEST? 

      About 60 minutes

      CERTIFICATE 

      The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

      FURTHER INFORMATION 

      • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
      • Contact Person: Should you have queries regarding the course, please contact e-academy@tuicarefoundation.com. In case of technical troubleshooting or questions, please reach out to the forum of the course or directly to the support team via e-academy@tuicarefoundation.com.
      • Content License: CC BY-SA 4.0
      • Course Publication Date: 31.03.2022

      A Career in Hospitality
      A Career in Tourism Destinations

      A Career in Hospitality

      This self-paced course will help you explore hospitality as an industry and discover the job opportunities it can offer. You will find out what skills are needed for different jobs in hospitality, how to develop the required competencies, and where to apply them. You will also explore real stories of young people and solve practical tasks. Enjoy!

      WHO IS THIS COURSE FOR?

      The course is intended for anyone looking for career opportunities in the hotel industry and wishing to become a professional in the sector.

      WHAT WILL YOU LEARN? 

      • You will get an overview of the sector
      • You will get key information on relevant skills and where you can apply them 
      • You will learn how to get started in the hospitality industry
      • You will get information from people working in the hospitality sector

      HOW MUCH TIME DO YOU NEED TO INVEST? 

      About 60 minutes

      CERTIFICATE 

      The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

      FURTHER INFORMATION 

      • Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint. 
      • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
      • Content License: CC BY-SA 4.0
      • Course Publication Date: 31.03.2023

      Key Guiding Skills II - How to talk about...
      Tour Guiding Courses

      Key Guiding Skills II - How to talk about...

      Join us for an immersive course designed to equip aspiring tour guides with essential soft skills and intercultural competencies. Delve into topics such as navigating sensitive subjects like politics, religion, and taboos with confidence. Gain practical insights to enhance intercultural understanding and effectively engage with diverse audiences. By the end of this training, you'll be equipped to lead engaging tours, foster meaningful cultural exchanges, and navigate various aspects of intercultural communication with ease. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment. Enjoy!

      WHO IS THIS COURSE FOR?

      The course is intended for tour guides and prospective tour guides and anyone interested in the topic.

      WHAT WILL YOU LEARN? 

      • You will learn how to talk about popular cultures, politics and religion, history, daily life and taboos
      • You will gain intercultural competencies for learning and understanding
      • You will get practical tips for enhancing intercultural understanding on tour
      Keywords: Sustainability, tour guiding, intercultural competencies, requirements for tour guides

      CERTIFICATE 

      The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

      FURTHER INFORMATION 

      • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
      • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
      • Content License: CC BY-SA 4.0
      • Course Publication Date: 31.08.2023

      How to become an Agripreneur
      Entrepreneurship in Tourism

      How to become an Agripreneur

      This self-study course provides an overview of the job of an “Agripreneur”. It offers personal insights from agripreneurs and information on job-relevant skills and the natural sciences. Participate in the course, and you will get a unique glimpse into what it takes to be an agripreneur. The course was developed in cooperation with Siemens Stiftung. Start the self-paced course by clicking on the module below. Enjoy!

      WHO IS THIS COURSE FOR?

      Anyone who is looking for vocational education advice and who is interested in becoming an Agripreneur.

      WHAT WILL YOU LEARN? 

      • You’ll get an overview of the job profile.
      • You’ll get key insights into relevant skills.
      • You’ll get insights from young successful African Agripreneurs.
      • You’ll acquire agricultural knowledge in the areas of science, technology, engineering, and mathematics (STEM).

        HOW MUCH TIME DO YOU NEED TO INVEST? 

        About 40 minutes

        CERTIFICATE 

        The platform will automatically generate a badge of completion once you complete the two assessments in the course modules. If you pass 80% of the assessment questions in each module, you will automatically receive your “open badge”! To learn more about open badges, please click here.

        FURTHER INFORMATION 

        • Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Siemensstiftung and common sense - eLearning & training consultants GmbH. For developer information compare course imprint. 
        • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
        • Content License: CC BY-SA 4.0
        • Course Publication Date: 31.03.2023

        Digitalisation
        Entrepreneurship in Tourism

        Digitalisation

        Digitalisation makes the difference between success and failure for any kind of business today. New technology forces organisations to transform processes and develop new mindsets for organisational change. This course covers a variety of best practice examples for the adoption of new technologies such as web services, e-commerce and mobile applications.


        WHO IS THIS COURSE FOR?

        The course is intended for anyone working in the tourism and hospitality sector and anyone interested in the topic.

        WHAT WILL YOU LEARN?

        • You will get an overview of the sector
        • You will get key information on relevant skills and where you can apply them
        • You will learn how to handle leadership & resilience & communication during the pandemic
        • You will get information from people who work with methods developed for tourism leadership

        HOW MUCH TIME DO YOU NEED TO INVEST? 

        About 60 minutes

        CERTIFICATE 

        The platform will automatically generate a badge of completion once you complete all interactive exercises and the final assessment. If you pass 80% of the assessment questions, you will automatically receive your “open badge”! To learn more about open badges, please click here.

        FURTHER INFORMATION 

        • Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
        • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
        • Content License: CC BY-SA 4.0
        • Course Publication Date: 31.03.2023


        Entrepreneurship for Tourism Business
        Entrepreneurship in Tourism

        Entrepreneurship for Tourism Business

        This self-paced course will help you start your own business. It introduces the stories of three outstanding people who started from scratch and became successful entrepreneurs. You will learn about their experiences, challenges and successes. It will take you about 1 hour to complete this course and you will earn a badge once you complete the course and pass the assessment. Enjoy!

        WHO IS THIS COURSE FOR?

        The course is intended for anyone thinking of starting their own business and anyone interested in the topic.

        WHAT WILL YOU LEARN? 

        • You will learn how to define the principles of entrepreneurship for tourism businesses and how to get started as an entrepreneur in tourism
        • You will learn how to recall skills and behavior for entrepreneurial thinking and how to apply some methods for entrepreneurial thinking
        Keywords: Sustainability, tourism, management, entrepreneurship 

          HOW MUCH TIME DO YOU NEED TO INVEST? 

          About 60 minutes

          CERTIFICATE 

          The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

          FURTHER INFORMATION 

          • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. Further development by TUI Care Foundation and common sense.
          • Contact Person: Should you have queries regarding the course or if you need technical troubleshooting or have questions, please reach out to the TUI support team via the helpdesk. e-academy@tuicarefoundation.com.
          • Content License: CC BY-SA 4.0
          • Course Publication Date: 31.03.2023

          Resilience & Leadership
          Entrepreneurship in Tourism

          Resilience & Leadership

          This course covers how business leaders successfully manage their operations in times of crisis and constant change. It is presented by global industry experts. 

          Unexpected events frequently affect and disrupt organisations and their stakeholders. Therefore, knowing how to react to this is decisive. Our experts invite you to an exciting self-discovery journey and encourage us to use new tools and ways of thinking to approach the daunting task of leading others in times of crisis and change.

          WHO IS THIS COURSE FOR?

          The course is intended for anyone working in the tourism and hospitality sector and anyone interested in the topic.

          WHAT WILL YOU LEARN?

          • You will get an overview of the sector
          • You will get key information on relevant skills and where you can apply them
          • You will learn how to handle leadership & resilience & communication during the pandemic
          • You will get information from people who work with methods developed for tourism leadership

            HOW MUCH TIME DO YOU NEED TO INVEST? 

            About 60 minutes

            CERTIFICATE 

            The platform will automatically generate a badge of completion once you complete all interactive exercises and the final assessment. If you pass 80% of the final assessment questions, you will automatically receive your “open badge”! To learn more about open badges, please click here.

            FURTHER INFORMATION 

            • Course Developer: Comissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Tourism for Sustainable Development. For developer information compare course imprint.
            • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
            • Content License: CC BY-SA 4.0
            • Course Publication Date: 31.03.2023


              Foundations of Food & Beverage Business
              Hospitality Training Courses

              Foundations of Food & Beverage Business

              This self-paced course will introduce you to the world of Food and Beverage. You will learn about the various types of F&B businesses, the importance of team leadership and of understanding the employees. Furthermore, be prepared to find out the Do’s and Don’ts of menu engineering and about how to manage profitability.

              WHO IS THIS COURSE FOR?

              The course is intended for tourism professionals in management positions, and anyone interested in the topic.

              WHAT WILL YOU LEARN? 

              • Explain the different types of F&B business
              • Describe the different leaderships and employees' issues in F&B business
              • Identify the key factors of menu planning and writing
              • Managing their profitability and menu performance
              Keywords: Food and Beverage (F&B) Business Types, team leadership, profitability management, menu engineering do's and don'ts

              CERTIFICATE 

              The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

              FURTHER INFORMATION 

              • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
              • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
              • Content License: CC BY-SA 4.0
              • Course Publication Date: 31.03.2023

              Fundamentals of Housekeeping
              Hospitality Training Courses

              Fundamentals of Housekeeping

              This self-paced course will help you develop an appreciation of how the housekeeping department works, coordinates with other departments and how to apply the key housekeeping processes. You will get to know insights on the housekeeping operations and embark on a journey of professional housekeeping development. It will take you about 1 hour to complete this course and you will earn an open badge once you complete the course and pass the assessment.. Enjoy!

              WHO IS THIS COURSE FOR?

              The course is intended for anyone working in housekeeping and anyone interested in the topic.

              WHAT WILL YOU LEARN? 

              • You will learn how to communicate with other departments
              • You will learn how to prepare the trolley
              • You will learn how to clean guest areas
              • You will learn how to handle a check-in, occupy and check-out room

              Keywords: Sustainability, tourism, management

              CERTIFICATE 

              The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

              FURTHER INFORMATION 

              • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
              • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
              • Content License: CC BY-SA 4.0
              • Course Publication Date: 31.10.2023

              Fundamentals of Tourism & Hospitality
              Hospitality Training Courses

              Fundamentals of Tourism & Hospitality

              In this self-paced course, you will learn how to verbally communicate with guests, employees and business partners while welcoming them, being on the telephone, selling items to them, negotiating or providing feedback. We will complement this by also looking into non-verbal communication skills, such as communicating online, active listening, appearing confident and behaving properly around guests. Enjoy!

              WHO IS THIS COURSE FOR?

              The course is intended for anyone working in tourism and hospitality and anyone interested in the topic.

              WHAT WILL YOU LEARN? 

              • You will learn how to demonstrate verbal and non-verbal communication skills.
              • You will learn how to apply a structured approach to organizing a tourism and hospitality business.
              • You will learn how to manage the creation of an outstanding guest experience.
              • You will learn how to select suitable revenue management techniques for your business.
              Keywords: Sustainability, tour guiding, responsibilities, requirements for tour guides, specializations

              CERTIFICATE 

              The platform automatically generates a badge of completion once you complete the web-based training/course and complete the final assessment. If you pass 80% of the assessment questions, you will automatically receive your "open badge"! To learn more about open badges, please click here.

              FURTHER INFORMATION 

              • Course Developer: Commissioned and developed by GIZ Sector Project Cooperation with the Private Sector - Component Sustainable Development through Tourism. For developer information compare course imprint.
              • Contact Person: Should you have queries regarding the course, please reach out to e-academy@tuicarefoundation.com.
              • Content License: CC BY-SA 4.0
              • Course Publication Date: 31.03.2023